At Oportfolio, we care about the quality of our service as a comprehensive mortgage advisor. We want to support our customers every step of the way, a process which requires an excellent reputation and commitment. Our drive to deliver the best service possible to our customers shows in our growing reputation, and we have been able to add ‘Top Mortgage Advisor’ and ‘Top Productivity Award’ to our list of achievements.
Becoming a top mortgage advisor
At the First Complete awards at The Belfry, I was honoured to receive the Top Mortgage Advisor Award of 2015, having personally completed over £110 million of the mortgage business in the year.
Having founded Oportfolio in 2008, the company has since grown in reputation and business turnover. We boast a varied and loyal client base, from private individuals who are buying a home to let, to small and growing families, and business professionals. This is what Robert Imonikhe, one of our customers, had to say about the service he received:
“The team at Oportfolio Ltd are highly intelligent, pragmatic and solutions-focused advisors. Oportfolio Ltd provided continuous support with the purchase of my first home, deftly managing the complexities of the situation and the transaction. Oportfolio Ltd are persistent and reliable, I would strongly recommend working with Oportfolio Ltd for first time buyers or mature purchasers.” (September 2017)
You can read more customer testimonials here.
Customer service is at the core of our business
Our excellent customer service is one of the reasons why our company also won Top Productivity award for 2015, producing the most business per head of any business in the Mortgage Network. This would not have been possible without the personalised approach to mortgage services which our team of experts offer clients.
This is why we have designed a simple and easy-to-navigate website, suited for laptops and people on the go, who use smartphones and tablets. The initial application process can be completed in four simple steps, and we are here for you every step of the way!
Our team of specialist advisors are only too happy to assist all your queries, from making initial contact, to finding the best mortgage options for your needs and completing your application, to long-term support when taking out a mortgage or protection insurance. You can meet the team here.
It is an honour as a business to have achieved so much and to have enabled more of our clients to achieve what they want. Getting mortgages is not easy these days, so the team at Oportfolio deserve credit for providing the first-class service that they do. We will continue to expand in 2018, but providing our clients with a first class service will always come first.
And we mean it. Excellent customer service and a personalised approach are at the core of our business. It means success for us and the best deals for the specific needs and requirements of our customers. We are committed to customer service excellence, and we will continue to support our clients in the years to come.
Interested to hear more? Get in touch to speak to one of our specialists who will be happy to discuss your needs and support you on your journey.
The Oportfolio Foundation
In addition to celebrating our First Complete awards, this month we are proud to showcase our sponsorship of the 250 Challenge in support of Walking With The Wounded. This is one of a number of initiatives we are developing as part of The Oportfolio Foundation.
Your property may be repossessed if you do not keep up with repayments on your mortgage.
Oportfolio Ltd fees are payable on application. We charge a broker fee for property purchases of £495 and a remortgage/further advance fee of £395. Our product transfer fee is £295.